Frequently Asked Questions

Saforiax Store

Ordering

Do I need an account to place an order? No, you can check out as a guest. However, creating an account lets you track orders and check out faster in the future.

Can I change or cancel my order after placing it? Please contact us as soon as possible at info@saforiaxstore.com or +1 (848) 242-0269. We can make changes or cancel your order only if it hasn't been processed or shipped yet.

Shipping

Do you offer free shipping? Yes! We offer free shipping on all orders above $99.99 within the USA (terms & conditions apply).

How long does shipping take? Orders are processed within 1–3 business days, with delivery typically taking 5–10 business days within the USA.

Do you ship internationally? Currently we ship within the United States. Contact us at info@saforiaxstore.com if you're located elsewhere and want to check availability.

How do I track my order? You'll receive a shipping confirmation email with a tracking number once your order ships.

Returns & Refunds

What is your return policy? We accept returns within 30 days of delivery. Items must be unused, unworn, and in original packaging with tags attached.

Is there a fee for returns? Yes, approved returns are subject to a 30% restocking fee, deducted from your refund. This fee is waived for items that arrive damaged, defective, or incorrect.

How do I start a return? Contact us at info@saforiaxstore.com or +1 (848) 242-0269 with your order number and reason for return, and we'll walk you through the process.

How long does a refund take? Once your return is received and inspected, refunds are processed within 5–10 business days to your original payment method.

Product

Are your products authentic/brand name? Yes, we carry authentic products from brands including 47 Brand, Gildan, Champion, Adidas, Adams Headwear, and more.

What if an item is out of stock? Out-of-stock items are marked on the product page. You can contact us at info@saforiaxstore.com to ask about restock timing.

Contact

How can I reach customer service? You can reach us at:

Saforiax Store 205 Old Post Road, Edison, Middlesex County, NJ 08817, USA Phone: +1 (848) 242-0269 Email: info@saforiaxstore.com